Shipping times vary depending on your location and the product origin:

  • Standard Shipping: 7-15 business days
  • Express Shipping: 3-7 business days
  • Premium Shipping: 1-3 business days

Please note that processing time (1-3 business days) is additional to shipping time. You'll receive a tracking number once your order ships.

Once your order ships, you'll receive an email with a tracking number and link. You can also:

  • Check your order status in your account dashboard
  • Use the tracking number on the carrier's website
  • Contact our support team for assistance

Tracking information typically updates within 24-48 hours of shipment.

We partner with verified suppliers and manufacturers worldwide to bring you quality products at competitive prices. Our products are sourced from:

  • Certified manufacturers with quality guarantees
  • Suppliers who meet our strict quality standards
  • Warehouses in multiple locations for faster shipping

All products undergo quality checks before being listed in our store.

We offer a 30-day return policy for most items. Here's what you need to know:

  • Items must be unused and in original condition
  • Return shipping costs are the customer's responsibility
  • Refunds are processed within 5-7 business days
  • Some items (personalized, intimate apparel) are non-returnable

To initiate a return, contact our support team with your order number.

Yes! We offer free standard shipping on orders over $50. For orders under this amount, shipping costs are calculated at checkout based on your location and chosen shipping method.

Free shipping applies to standard delivery only. Express and premium shipping options have additional charges.

Order modifications and cancellations are possible within a limited timeframe:

  • Within 2 hours: Full modifications and cancellations available
  • 2-24 hours: Limited modifications, cancellation may be possible
  • After 24 hours: Order likely processed, contact support immediately

Once an order ships, modifications are no longer possible, but you can use our return policy.

We ensure product quality through several measures:

  • Detailed product descriptions and specifications
  • High-resolution product images from multiple angles
  • Customer reviews and ratings
  • Quality guarantees from verified suppliers
  • Sample testing for new products

If you receive a product that doesn't meet expectations, our return policy protects you.

Our customer support team is here to help! You can reach us through:

  • Email: support@bubblesandpetals.com (24-48 hour response)
  • Live Chat: Available on our website during business hours
  • Contact Form: Submit a detailed inquiry through our contact page
  • Help Center: Browse our comprehensive help articles

For order-specific inquiries, please include your order number for faster assistance.

Refund processing times depend on several factors:

  • Processing Time: 3-5 business days after we receive your return
  • Bank Processing: 3-10 business days depending on your bank
  • Credit Cards: Typically 3-5 business days
  • PayPal: Usually 1-3 business days

You'll receive an email confirmation once your refund has been processed.

We take full responsibility for lost or damaged packages:

  • Lost Packages: We'll investigate with the carrier and provide a replacement or full refund
  • Damaged Items: Send us photos of the damage, and we'll arrange a replacement
  • Missing Items: Contact us within 30 days, and we'll resolve the issue promptly

All shipments are tracked and insured for your protection. Contact support immediately if you experience any issues.

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